Summary

• Coordinate all hotel, apartments, visitor lodging, and approved ground transportation arrangements for employees and visitors. Ensure accurate tracking, timely communication, and alignment with company travel policies.
• Essential Duties and Responsibilities include the following. Other duties not listed may be assigned.
• Coordinate hotel and apartment reservations for employees and visitors, including check-in/check-out tracking and occupancy management. 35%
• Arrange approved ground transportation services including company drivers, shuttles, and airport pickup/drop-off coordination. 20%
• Communicate with hotels, landlords, and travel vendors regarding availability, pricing, service quality, and issue resolution. 20%
• Maintain accurate lodging and transportation tracking logs and support invoice validation and routing for approval. 15%
• Coordinate travel-related information with HR, Security, and department leaders to ensure smooth visitor and employee arrivals. 10%

Education and/or Experience

• High school diploma or equivalent required
• Associate or bachelor's degree in business, Hospitality, Tourism, or related field preferred
• Minimum two years of experience in travel coordination, hospitality, or administrative support preferred

Essential Skills

Customer service orientation

• Vendor coordination
• Scheduling and tracking accuracy
• Professional email and verbal communication

Competencies

• Organizational skills
• Attention to detail
• Time management
• Problem-solving

Working Conditions

• Must be able to respond to urgent travel or lodging changes, including limited after-hours support when required.
• Must maintain accuracy under time-sensitive conditions.
• Must support company 6S standards.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.